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Customer Support

Need help buying, selling or with a payment? Talk to a real person. No bots — we reply in the language you choose, within 24 hours.

Resolved in 24 hours

We respond and work towards a resolution within 24 hours, every single time.

100% human support

No AI, no bots, no scripts — a real person reads every ticket and helps you.

Your language, your choice

Hindi, English and more — tell us your language and we'll reply in it.

Or reach us directly

support@carlenihai.com · 1800-120-0000 (Mon–Sat, 9 AM – 8 PM)

Raise a support ticket

A real person reads every ticket. We reply in your language within 24 hours.

100% human support — no bots, ever. Target resolution within 24 hours.